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Fast results. Lasting impact.

CASE STUDY | Consulting
From good intentions to actual results.
Australian Financial Services 

The context

Our client's strategic investments focused on prioritising simpler customer experiences, deepening B2B relationships, and lowering overall costs-to-serve.
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Technology priorities included dramatically simplifying and modernising an application landscape, bloated from years of accumulated technical debt. 
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The plan set good intentions for integrations: "Declutter as you go. Reduce API sprawl. Focus on reuse rather than one-off integrations."

​Except teams were at a loss with how to do achieve this at a practical level. 
 

The results

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APIsFirst's plans, guidance, and training meant:
 

  • APIs went from "just another way to integrate" to being part of Board and executive conversations​ and strategies.
     

  • Teams designed APIs-as-products to for internal wider financial services ecosystem reuse.
     

  • A suitable operating model for API enablement putting design guidelines and standards into hands of delivery teams'.
     

  • API design guidelines and standards met international best practices for redesigned APIs to be Agentic AI-ready.

API Platform Owner, Australian Bank

“"From the work you did last year, despite the AI agenda and change in business priorities, our API direction and roadmap stands. I appreciate how you shaped our thinking with your foresight.”

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