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Privacy Policy and use of Cookies

Privacy policy


We are committed to protecting your privacy. 


We are legally required to create this Privacy Policy to be relied upon in order to process personal information when you are visiting this website. This Privacy Policy explains how we will store, process, retain and share information about you. 


At APIsFirst we are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service and ensure you are reminded about appointments or anything else relevant to your ongoing care. This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others.​


Our Policy on Storage, Processing, and Retention of your Information


To provision and manage our services, your data may be stored and processed by a third-party data processor. Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions. We retain your information for as long as reasonably necessary to provide our services and to maintain records to satisfy tax and other legal requirements.


How and when we may Share your Personal Information


We may pass information to external agencies and organisations, including the police, for the prevention and detection of fraud and criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets.


Your Rights with Respect to the Personal Information we Hold


You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.


Updating your Communication Preferences


You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information.


Legal Basis for Processing Data


The legal basis we use for processing your data is legitimate interest.


Selling Information


We do not sell your personal information. 


Contact Information


To exercise your rights or if you have any questions about this Privacy Policy, you may contact us at


Privacy Policy Updates


We may modify or amend this Privacy Policy from time to time. We reserve our right to make any changes and updates to our Privacy Policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website. To inform you of any changes made, we will amend the revision date at the top of this page. We encourage you to review this Privacy Policy frequently to stay informed of how we are protecting your information.


Use of Cookies 


A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes. A cookie cannot give us access to your computer or to your personal information. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the information on our website, but the functionality of certain areas may be reduced.

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